Platform owner
Manages businesses, plans, entitlements, lifecycle, risk, billing actions, platform analytics, support, and product configuration.
Multi-tenant software platforms
Build one product that safely serves many businesses.
A SaaS platform needs more than subscription pricing. It must separate tenant data, roles, configuration, limits, communication, billing state, support, and owner operations while keeping the product coherent.
SaaS foundation
Keep the platform, business workspace, and end user distinct.
Business workspace
Own profile, brand, users, configuration, data, usage, subscription, integrations, and role-safe daily dashboard.
Workspace users
Owners, admins, agents, staff, customers, or viewers see only the data and actions their business and role permit.
Account lifecycle
The first visit should become a verified, configured workspace.
Create account
Owner details, business identity, agreement, password, abuse controls, and duplicate checks.
Verify email
Time-limited code, resend controls, rate limits, expiry, feedback, and recovery.
Create workspace
Tenant record, owner membership, secure key, default plan, trial dates, and isolated settings.
Onboard
Business profile, product setup, users, domains, integrations, first success action, and completion state.
Operate
Daily dashboard, notifications, usage, support, settings, audit, and role-safe collaboration.
Renew or change
Upgrade, downgrade, trial expiry, payment state, grace, limits, cancellation, export, and reactivation.
Plans and entitlements
A Pro badge is not plan enforcement.
Every protected feature should be evaluated by the backend using the current tenant, plan state, entitlement, limit, and lifecycle. The interface then explains what is available and why an action is locked.
- Free, trial, paid, expired, paused, and manually activated states
- Plan-level features and numeric usage limits
- Server-side enforcement on routes and actions
- Upgrade prompts with the exact benefit or limit
- Owner overrides, billing events, and audit history
- Grace periods and recovery without silent data loss
| Layer | Question | Example |
|---|---|---|
| Plan state | Is the subscription usable? | Trial active |
| Entitlement | May this tenant use the feature? | Advanced analytics |
| Limit | How much may they use? | Five agent seats |
| Role | May this user perform the action? | Owner manages billing |
Platform owner console
Operate the product without entering every client workspace.
Businesses
Search, inspect lifecycle, owner, plan, trial, usage, installation, risk, and recent activity.
Plans and billing
Prices, currencies, limits, entitlements, manual activation, payment hooks, renewals, and failed states.
Platform health
Signups, verification, errors, email, notifications, storage, background jobs, integrations, and incidents.
Support and audit
Authorized impersonation policy, tickets, administrative actions, sensitive changes, exports, and evidence.
Tenant isolation and security
Every read and write must carry tenant context.
Visual filtering is not isolation. Backend queries, files, sockets, exports, background work, analytics, cache keys, notifications, and administrative actions must all verify tenant and role boundaries.
IdentityVerified accounts, secure sessions, recovery, optional 2FA, device visibility, and revocation.
AuthorizationRole and ownership checks at each protected route, event, and record mutation.
DataTenant-scoped queries, storage paths, exports, retention, audit, and backup controls.
Abuse controlValidation, rate limits, secure defaults, logs, alerts, dependency care, and incident procedures.
SaaS launch readiness
Test the account lifecycle before marketing the trial.
- Signup, duplicate account, verification, resend, expiry, and recovery
- Workspace creation, owner membership, onboarding, and first success
- Role invitations, acceptance, removal, and permission denial
- Plan locks, limits, upgrade, expiry, grace, and reactivation
- Email, in-app, push, billing, and support communications
- Tenant isolation across API, files, sockets, jobs, exports, and analytics
- Owner console, audit, backups, monitoring, and incident recovery
Design the business behind the dashboard
Plan the SaaS platformShare the product, users, tenant model, plans, billing route, integrations, and launch target.
Starlife will map the platform owner, client workspace, account lifecycle, entitlements, architecture, and delivery stages.